AI FOR PLUMBING OPERATIONS · DESIGN DIRECTION

An AI operating system for plumbing companies.

A design direction for connecting calls, customers, estimates, dispatch, work orders, field updates, invoices, and follow-up—grounded in the operating areas already live inside Masterline.

Only the operating areas explicitly listed on the current product-status page should be read as live. The rest describes the direction we are building toward.

See what is live ↘

Design the whole workflow—not another isolated tool.

Plumbing teams lose capacity when every request is copied between the phone, inbox, schedule, field notes, and accounting system. IQ gives office and field teams one connected context without taking judgment away from the people running the work.

01 / OPERATING PATTERN

Turn requests into ready-to-dispatch work

Organize customer context, location history, urgency, and next steps before the dispatcher acts.

02 / OPERATING PATTERN

Keep estimates and follow-up moving

Surface open estimates, aging opportunities, and the customer history needed for a relevant follow-up.

03 / OPERATING PATTERN

Close the office-to-field loop

Bring notes, photos, status, completion details, and invoice context back into a shared operating view.

Sanitized Masterline IQ product view using demo or example data

Built inside the real operation.

Shared inbox, work orders, vendor dispatch, estimates, and invoices are live inside Masterline. The broader workflow described on this page is a design direction unless it is specifically listed as live on the current product-status page.

Product view uses demo or example data.

Follow real jobs from request to field closeout and billing →

Read the work-order intake review guide →

The vision is big. The proof has to be earned.

Masterline IQ is built and used inside Masterline. Public access is not open yet. Join the waitlist for updates about future access.

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