Turn requests into ready-to-dispatch work
Organize customer context, location history, urgency, and next steps before the dispatcher acts.
A design direction for connecting calls, customers, estimates, dispatch, work orders, field updates, invoices, and follow-up—grounded in the operating areas already live inside Masterline.
Only the operating areas explicitly listed on the current product-status page should be read as live. The rest describes the direction we are building toward.
See what is live ↘Plumbing teams lose capacity when every request is copied between the phone, inbox, schedule, field notes, and accounting system. IQ gives office and field teams one connected context without taking judgment away from the people running the work.
Organize customer context, location history, urgency, and next steps before the dispatcher acts.
Surface open estimates, aging opportunities, and the customer history needed for a relevant follow-up.
Bring notes, photos, status, completion details, and invoice context back into a shared operating view.

Shared inbox, work orders, vendor dispatch, estimates, and invoices are live inside Masterline. The broader workflow described on this page is a design direction unless it is specifically listed as live on the current product-status page.
Product view uses demo or example data.Follow real jobs from request to field closeout and billing →
Read the work-order intake review guide →
Masterline IQ is built and used inside Masterline. Public access is not open yet. Join the waitlist for updates about future access.
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