Structure incoming requests
Organize the customer, location, service need, priority, and missing details into an actionable record.
Service-business work-order automation with human control.
Work orders and dispatch are live inside Masterline today; the broader direction connects intake, assignment, scheduling, field updates, completion, and reporting without hiding human decisions.
Only the operating areas explicitly listed on the current product-status page should be read as live. The rest describes the direction we are building toward.
See what is live ↘Design the whole workflow—not another isolated tool.
A work order is rarely one record. It is a chain of messages, decisions, handoffs, evidence, and financial context. IQ connects that chain so repeatable steps can move faster and unusual cases can reach the right person.
Prepare dispatch decisions
Bring together availability, geography, skills, SLA commitments, and work history for review.
Verify completion context
Connect check-in, notes, photos, status, and invoice readiness before closeout.
Built inside the real operation.
Shared inbox, work orders, vendor dispatch, estimates, and invoices are live inside Masterline. The broader workflow described on this page is a design direction unless it is specifically listed as live on the current product-status page.
Product view uses demo or example data.Follow real jobs from request to field closeout and billing →
Read the work-order intake review guide →
The vision is big. The proof has to be earned.
Masterline IQ is built and used inside Masterline. Public access is not open yet. Join the waitlist for updates about future access.
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