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FIELD SERVICE SOFTWARE. BUILT FROM REAL WORK.

Run the job.
Keep the whole story.

Your inbox should know about the job. Your office should know what happened in the field. IQ brings requests, dispatch, work notes, photos and billing into one workspace.

Built and used inside Masterline. Now building toward access for other service teams.

Join the waitlist See what IQ does

Public access is not open yet. Join for updates about future access.

IQONE JOB. ONE CONNECTED RECORD.
  1. 01

    Request

    Keep the first request and its context.

  2. 02

    Dispatch

    Save the visit and who is doing the work.

  3. 03

    Field work

    Keep the notes, photos and sign-off.

  4. 04

    Office review

    Check the work and prepare the bill.

  5. 05

    Invoice

    Track the export. Check payment on its own.

The workflow we support inside Masterline. Each job keeps its own status and proof.

IN USE INSIDE MASTERLINEBUILT BY TIM YSLAVAPEOPLE STAY IN CONTROL
01 / WHAT WE HAVE BUILT

The tools our own team works in.

IQ is more than a plan. Our team uses its inbox and dispatch for customer work. Saved jobs connect field records to office steps, including confirmed invoice exports. We keep improving the system as we use it.

01

A shared inbox

Read the thread. Assign an owner. Add a note for the team. Keep the reply and job close together.

02

Work orders and dispatch

Keep the customer, site, scope, visit and assigned tech or service partner on the same job.

03

Field notes and photos

Bring check-in, work notes, photos and sign-off back to the office. See what was done and what still needs work.

04

Estimates and billing

Prepare estimates and billing drafts. Track a confirmed QuickBooks invoice export apart from a draft or an unpaid bill.

05

Customer and vendor records

Keep the people, sites and service history behind the work in one workspace.

06

IQ Chat

Ask about connected business records and prepare next steps. People check the answer and control approved actions.

Where we are today: IQ works inside Masterline. We are still improving reliability, mobile tools and connected workflows. It is not a fully hands-off business, and it is not open for public use yet.

02 / FROM REQUEST TO BILLING

One job. From the first request to the next office step.

Stop treating a job like a pile of separate messages. IQ keeps the request, assigned visit, field record and billing work linked. Your team can see what happened and what comes next.

01

Request

Keep the first request and its context.

02

Dispatch

Save the visit and who is doing the work.

03

Field work

Keep the notes, photos and sign-off.

04

Office review

Check the work and prepare the bill.

05

Invoice

Track the export. Check payment on its own.

Ready to bill, invoice exported and bill paid are different steps. IQ keeps that difference clear.

03 / SEE THE WORK

Real jobs. A clear record.

See how IQ supports the people doing the work. These stories follow saved job records and original photos. They show the stage each job reached.

REQUEST → INVOICE EXPORT

A sink repair, from the field to the bill.

The request, visit, photos and sign-off stayed with the work. The office saved a billing draft and completed a QuickBooks invoice export. Payment was a separate check.

Follow the billing handoff
REQUEST → FIELD WORK → OFFICE HANDOFF

A wall leak, with the finding saved.

The first report and the tech’s finding stayed on the same job. Notes and photos showed what changed. The reviewed record reached ready to bill.

Follow the wall-leak job
Want this kind of view of your work? Join the waitlist
04 / A LOOK INSIDE
SEPTEMBER 2026 REVIEW & DESIGN VIEWS

Ask about the work behind the numbers.

IQ Chat brings connected business records into the conversation. It helps the team find context and prepare work for review.

05 / AI WITH PEOPLE IN CONTROL

Let AI help.
Keep your say.

IQ Chat can help find context and prepare work from connected records. Your team still checks the answer. Field work, customer promises, approvals and sensitive actions need the right people and rules.

IQ BRINGS THE CONTEXT
  • Connected job and customer records
  • Conversation history and work notes
  • Drafts and next steps for review
PEOPLE KEEP THE CONTROL
  • Who can see and change records
  • Customer promises and approvals
  • Money and sensitive actions
06 / BUILT IN THE BUSINESS

We built IQ because we needed it.

MasterlineIQ (MIQ) was built by Tim Yslava for the family’s service businesses. It connects the office and field work inside Masterline. The next step is to learn what other service teams need as we work toward future access.

IN USE TODAY

Real operating tools

Inbox, work orders, dispatch, field records, estimates and billing support inside Masterline.

STILL IMPROVING

Better day-to-day work

Reliability, mobile tools, connected records and reviewed AI workflows.

FUTURE ACCESS

A waitlist for what comes next

Tell us about your team. No public launch date or pricing has been announced.

GET ON THE LIST

Bring the whole job into view.

Run a service team? Join the IQ waitlist. Tell us where the work gets stuck and hear about future access.

  • Built from real service work
  • One place for the office and field
  • AI tools with people in control

IQ is in use inside Masterline. Public access, launch timing and pricing have not been announced. Joining is not a purchase or a promise of access.

Join the IQ waitlist

All you need is your name, work email and company.

Your signup goes to the Masterline team in IQ. It does not create an app account or enroll you in other campaigns.

A FEW STRAIGHT ANSWERS

Before you join.

Can I use IQ today?

IQ is in use inside Masterline. Public access is not open yet. Join the waitlist to hear about future access. Signing up does not create an app account or promise a place in a release.

Who is IQ being built for?

Service business owners, office teams and field teams who need to keep customer requests, jobs and billing connected. Our own facilities maintenance work is the starting point.

Does AI run the whole business?

No. IQ connects the work and includes AI tools. People still do the field work, review decisions and keep control of sensitive actions. We are building and checking more tools over time.

Is there a price or launch date?

We have not announced public pricing or a launch date. The waitlist is for updates about future access. It is not a purchase or a service agreement.